Epsilon Computers is a computer and peripherals specialist in the Central London.
We have built up a strong client base of both trade and retail customers who appreciate our commitment to service and value.
Our buying power and stock holding gives us the ability to offer top brands at extremely competitive prices, yet our service philosophy has much in common with a smaller store. Our motto is that our customers are our greatest assets.
We believe you have the right to professional, knowledgeable service, variety of choice AND the best price. We don't try and copy chain stores with a several locations - we go one step better, with one impressive showroom, a wide variety of products, specially trained staff, and a comprehensive online and telephone mail order service to deliver your product directly to you.
We specialise in finding a solution to the following problems:
• Computer repairs
• Laptop repairs
• Virus removal
• General PC Tune Up and Clean Up
• Spyware removal and protection
• Data backup and recovery
• Wired and wireless setup
• Network Security
• Apple Mac services
• Software and hardware upgrades
• Server setup and maintenance
Epsilon Computer’s strength is built on its ethos of providing high quality, client-focussed computing solutions, based on professionalism and integrity.
This can only be possible through the efforts of a unified team of skilled people.
All staff at Epsilon Computers are selected and further trained on their ability to listen, empathise, analyse, evaluate, solve, implement, test, encourage and explain.
These skills, combined with comprehensive ‘real world’ technical ability, are a potent combination contributing to our clients’ satisfaction.
Good interpersonal skills in tandem with sound technical skills are vital. Especially so, given that a large proportion of service clients are confronted with computing problems or needs that directly affect their business, education or finances.
Our clients are treated with respect and understanding, regardless of their computer literacy. Solutions provided are explained clearly, tailored to the level of understanding of the particular client.
Staff have considerable experience in the broad gamut of technical issues faced. They also have individual, specialised areas of expertise, and a knowledge of industry related trends and best practice.
When combined with a supportive work environment where joint problem solving is encouraged, the resolution of client issues and the provision of appropriate solutions is assured.
It is not enough to be either technically brilliant or a ‘good bloke’. The combination of expertise and communication is a potent influence on Epsilon Computer’s success.